Operated by: SOLUTION TECH GLOBAL LTD
Jurisdiction: Anambra State, Federal Republic of Nigeria
Website: XpressDeliva.store
Effective Date: 01/09/2026
Last Updated: 01/09/2026
Version: 1.0
Welcome to XpressDeliva.store.
XpressDeliva is a multi-service digital marketplace and technology platform operated by SOLUTION TECH GLOBAL LTD, a Nigerian-registered business.
We understand that your personal information is important. This Privacy Policy explains how we collect, use, store, disclose, protect and otherwise process personal data when you:
We are committed to handling personal data responsibly, transparently and securely and in accordance with applicable Nigerian data-protection law, including the Nigeria Data Protection Act 2023.
The NDPC states that organizations processing personal data should follow principles including fairness, lawfulness and transparency, purpose limitation, data minimisation, accuracy, storage limitation and appropriate security.
For purposes of this Privacy Policy:
Legal Entity: SOLUTION TECH GLOBAL LTD
Trading/Platform Name: XpressDeliva Store
Country: Nigeria
Registered Address:
Onitsha North LGA, Onitsha Anambra State
CAC Registration Number:
9438766
Website:
XpressDeliva.store
General Contact:
XPRESSDELIVASTORE@GMAIL.COM
Customer Support:
+2347014242306
Privacy Contact:
XPRESSDELIVASTORE@GMAIL.COM
Where SOLUTION TECH GLOBAL LTD determines the purposes and means of processing personal data, it may act as a Data Controller under applicable law.
In other circumstances, XpressDeliva may process data on behalf of a Partner or other organization and may act as a Data Processor or another legally recognized role, depending on the nature of the processing.
This Privacy Policy is intended to tell you clearly:
We aim to process personal data in accordance with the following principles:
We seek to process personal data lawfully, fairly and transparently.
We collect information for specified, legitimate purposes and do not intentionally use it for incompatible purposes.
We seek to collect information that is reasonably necessary for the relevant purpose.
We take reasonable measures to maintain accurate and up-to-date personal data.
We retain information only for as long as reasonably necessary for the relevant purpose, unless longer retention is required or permitted by law.
We use appropriate technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure or destruction.
These principles reflect the privacy principles described by the NDPC.
Depending on how you interact with XpressDeliva, we may collect different categories of personal information.
This may include:
We do not request identity information merely because it is available; we seek to collect information relevant to the purpose for which it is required.
We may collect:
We may collect:
We do not intend to ask users to provide passwords through ordinary customer-support communications.
When you make a transaction, we may collect:
Payments may be processed through authorized third-party payment providers.
Depending on the payment method, XpressDeliva or its payment providers may process information such as:
Where payment processing is handled by a third-party provider, that provider may independently process information under its own privacy terms.
XpressDeliva does not intend to collect or store sensitive payment credentials such as your ATM PIN or online banking password through ordinary Platform operations.
For delivery services, we may collect:
Some information must be shared with a Rider or logistics Partner so that the requested delivery can be completed.
Where necessary and permitted, we may process location information for:
Depending on the feature, location information may be:
You may be able to control certain location permissions through your device settings.
When you use our website, application or digital services, we may automatically receive information such as:
This information may be used for security, performance, analytics and service improvement.
XpressDeliva may use cookies and similar technologies for:
We will provide additional information through our Cookie Policy and, where required, provide appropriate choices regarding non-essential cookies.
NDPC guidance materials specifically contemplate privacy and cookie notices on websites and the ability for users to accept or decline applicable cookie processing.
If you contact us, we may retain information from your communication, including:
We use this information to respond to you and manage customer service.
If you submit:
we may process that information to operate and improve XpressDeliva.
Some content may be publicly visible depending on the feature.
Do not include sensitive personal information in public reviews or comments.
If you register as a Merchant, Restaurant, Pharmacy, Rider, Service Provider or other Partner, we may collect additional information such as:
We may process this information for onboarding, verification, payments, compliance, fraud prevention and Platform operations.
For Riders and delivery personnel, information may include:
The exact information required will depend on the Rider arrangement and applicable legal requirements.
We may receive information from:
Where required, we will handle such information in accordance with applicable law.
We may use personal data to:
Including:
Including:
Including:
Including:
Including:
Including:
Where legally permitted and where required, with appropriate consent or another lawful basis, we may use information to provide:
Depending on the circumstances, XpressDeliva may rely on one or more lawful bases recognized by applicable Nigerian data-protection law, including:
Where processing is necessary to:
Where processing is necessary to comply with applicable law or lawful regulatory requirements.
Where consent is required and we choose or are required to rely upon it.
You may withdraw consent where applicable.
Withdrawal does not necessarily affect processing lawfully undertaken before withdrawal.
Where permitted by law, we may process information for legitimate interests such as:
Where relying on legitimate interests, we seek to consider the impact on your privacy rights.
Where applicable under Nigerian law, processing may occur where necessary to protect vital interests or perform a task in the public interest.
The NDPC itself describes recognized lawful bases including consent, legal obligation and contract in its privacy materials.
You may receive promotional communications where legally permitted.
These may include:
You may opt out of marketing communications using available unsubscribe or account controls.
Transactional and security communications may continue where necessary.
XpressDeliva may use information such as:
to personalize:
Personalization does not necessarily mean that an automated decision has legal or similarly significant effects on you.
Where applicable law gives you rights concerning automated decision-making, those rights will be respected.
XpressDeliva may use automated technologies, analytics or artificial intelligence for purposes such as:
We will not intentionally use automated decision-making in a manner that unlawfully infringes your rights.
Where applicable law provides rights relating to automated decision-making, including human intervention, those rights will apply.
The NDPC expressly identifies a data subject right concerning automated decision-making.
Depending on the service, we may share relevant personal information with:
We seek to limit disclosure to information reasonably necessary for the relevant purpose.
When you place an Order, relevant information may be shared with the Merchant so that the Merchant can:
Merchants must handle information in accordance with applicable law and their contractual obligations with XpressDeliva.
For delivery services, Riders may receive information necessary to complete delivery, such as:
Riders should only use such information for legitimate delivery-related purposes.
Certain XpressDeliva services may involve information that is more sensitive, including information associated with:
We will apply additional care to such information and process it only where permitted and necessary for the relevant purpose.
Where appropriate, Customers should avoid providing unnecessary health information through ordinary customer-support channels.
XpressDeliva is not intended to knowingly collect personal data from children in circumstances where such collection requires parental/guardian involvement without appropriate safeguards.
Certain Products and Services may have age restrictions.
Where we become aware that personal data has been collected contrary to applicable requirements, we may take reasonable steps to address the situation.
We retain personal data only for as long as reasonably necessary for:
Different categories of information may therefore have different retention periods.
When personal information is no longer required, we may:
Certain information may need to be retained longer because of:
We use reasonable technical and organizational safeguards designed to protect personal data.
These may include:
However, no internet transmission or digital storage system can be guaranteed to be completely secure.
If XpressDeliva becomes aware of a personal-data breach, we will assess and respond according to applicable law.
Where notification to the NDPC or affected data subjects is legally required, we will take appropriate steps within the applicable requirements.
Users should promptly report suspected account compromise or privacy incidents to:
Privacy/Security Contact: XPRESSDELIVASTORE@GMAIL.COM
XpressDeliva may use technology or service providers located outside Nigeria.
Where personal data is transferred outside Nigeria, we will take steps required by applicable Nigerian data-protection law concerning international transfers and appropriate safeguards.
The NDPC states that international transfers are governed by the NDPA framework and that organizations should be guided by applicable safeguards.
XpressDeliva may use third-party infrastructure providers for:
These providers may process personal information on our behalf where necessary.
We seek to require appropriate confidentiality and data-protection obligations.
Payment providers may independently process certain information according to their own terms and privacy policies.
XpressDeliva may receive transaction information such as:
We encourage users to review the privacy policies of the payment provider used for their transaction.
XpressDeliva may contain links to third-party websites.
Once you leave XpressDeliva, the third party's privacy policy may apply.
We do not control third-party websites and are not responsible for their independent privacy practices.
If SOLUTION TECH GLOBAL LTD undergoes:
personal data may be transferred as part of the relevant transaction, subject to applicable law and appropriate protections.
Subject to applicable Nigerian law, you may have rights including:
You have the right to receive meaningful information about how your personal data is processed.
You may request access to personal data held about you.
You may request correction of inaccurate or incomplete information.
You may object to certain forms of processing where applicable.
You may request restriction of processing in circumstances provided by law.
Where applicable, you may request your data in a structured, commonly used format and/or request lawful transfer to another controller.
You may request deletion of personal data in circumstances provided by law.
You may have rights regarding certain automated decisions.
Where processing is based on consent, you may withdraw that consent.
You may complain to XpressDeliva and, where appropriate, the relevant supervisory authority.
The NDPC currently lists these rights, including access, rectification, objection, restriction, portability, erasure and rights concerning automated decision-making.
To submit a privacy request, contact:
Data Protection/Privacy Team
SOLUTION TECH GLOBAL LTD / XpressDeliva.store
Email: XPRESSDELIVASTORE@GMAIL.COM
Subject: Data Protection Request
Please provide sufficient information for us to:
We may request additional information to protect against unauthorized requests.
We may take reasonable steps to verify your identity before fulfilling certain requests.
This is intended to prevent:
We will not request unnecessary information merely for verification.
We will handle requests in accordance with applicable law and applicable regulatory requirements.
If we cannot fulfil a request, we will explain the applicable reason where legally permissible.
If you believe your personal data has been handled improperly, you may first contact our Privacy/Data Protection Team.
We encourage you to give us an opportunity to investigate and resolve your concern.
Privacy Complaints:
XPRESSDELIVASTORE@GMAIL.COM
Where you remain dissatisfied or where appropriate under applicable law, you may contact the Nigeria Data Protection Commission (NDPC), Nigeria's data-protection supervisory authority.
The NDPC provides channels for privacy complaints and data-protection matters.
Nigeria Data Protection Commission
No. 12 Dr Clement Isong Street
Abuja, Nigeria
Email: info@ndpc.gov.ng
Telephone: +234 (0) 916 061 5551
Merchants using XpressDeliva may receive limited Customer information necessary to fulfil transactions.
Merchants must:
Riders may receive limited information necessary to complete delivery.
Riders must not:
Partners are responsible for complying with applicable data-protection obligations relating to information they independently collect or process.
Depending on the transaction, XpressDeliva and the Partner may have separate or joint responsibilities under applicable law.
Appropriate contractual data-processing arrangements may apply.
XpressDeliva does not intend to collect more personal information than reasonably necessary for the relevant purpose.
Where a feature can operate without a particular piece of personal information, we may avoid collecting it.
You should keep your Account information accurate and current.
You may update eligible information through your Account or by contacting support.
You may request Account closure or deletion.
Account deletion may not immediately result in deletion of every record where we have a lawful reason to retain information, including:
Where appropriate, retained information will be restricted or securely stored.
After personal information has been sufficiently anonymized so that it can no longer reasonably identify an individual, it may be used for purposes such as:
Anonymized information is not treated as personal data to the extent permitted by applicable law.
We may create aggregated information from Platform activity.
Examples include:
Aggregated information will be handled in a manner intended to prevent unnecessary identification of individual users.
Different browsers and devices may provide privacy signals.
XpressDeliva will assess and respond to such signals according to applicable technical capabilities and Nigerian legal requirements.
Where XpressDeliva uses advertising or marketing providers, relevant personal data may be processed for:
Where required, appropriate consent or other lawful basis will apply.
XpressDeliva does not intend to sell personal data as a commercial commodity.
Where information is shared with service providers or Partners, it is generally for legitimate Platform, transaction, operational, security or legal purposes.
Personal data obtained through XpressDeliva must not be used by users, Partners or Riders for:
XpressDeliva may take appropriate action against accounts involved in misuse.
XpressDeliva seeks to incorporate privacy and data-protection considerations into the development and operation of its services.
This may include:
The NDPC's current materials emphasize privacy by design and organizational privacy policies.
Where appropriate or legally required, XpressDeliva may conduct privacy or data-protection impact assessments for processing activities that may present heightened privacy risks.
Employees, contractors and service providers who have access to personal information may be subject to confidentiality and data-protection obligations.
Access should be limited according to legitimate business requirements.
XpressDeliva may maintain internal records describing:
This Privacy Policy may be updated from time to time to reflect:
The Last Updated date will be changed whenever the Policy is materially revised.
Where legally required, we may provide additional notice.
This Privacy Policy is intentionally supported by separate privacy-related documents.
These may include:
Cookies, analytics and tracking.
Privacy obligations of Merchants.
Privacy obligations of Riders.
Payment-provider data processing.
Marketing consent and communication controls.
How users request access, correction, deletion, portability or other rights.
Internal handling and regulatory response to security incidents.
Additional information for pharmacy, veterinary, delivery and other services where necessary.
This allows XpressDeliva to update individual privacy modules without rewriting the entire Privacy Policy.
If XpressDeliva introduces a substantially new processing activity that materially affects users' privacy, we may update this Policy and provide additional notice or obtain consent where required.
For general privacy questions:
XpressDeliva.store
Operated by SOLUTION TECH GLOBAL LTD
Nigeria
Privacy Email: XPRESSDELIVASTORE@GMAIL.COM
Customer Support: +2347014242306
Registered Office: Onitsha North LGA, Onitsha, Anambra State, Nigeria.
CAC Registration Number: 9438766
By using XpressDeliva, you acknowledge that you have had an opportunity to review this Privacy Policy.
Where applicable, your consent will be separately requested for processing that requires consent.
Your use of XpressDeliva does not automatically mean that every form of processing described in this Policy relies upon consent; different lawful bases may apply depending on the processing activity.
Your privacy matters to us.
XpressDeliva is committed to building a marketplace where convenience, innovation, security and responsible data protection work together.
We will seek to:
Collect responsibly.
Use transparently.
Protect securely.
Retain appropriately.
Respect your rights.
SOLUTION TECH GLOBAL LTD
Operator of XpressDeliva.store
Nigeria
Privacy/Data Protection Email: XPRESSDELIVASTORE@GMAIL.COM
Customer Support: +2347014242306
Registered Office: Onitsha North LGA, Onitsha, Anambra State, Nigeria.
CAC Registration No.: 9438766
Effective Date: 01/09/2026
Last Updated: 01/09/2026
